Question 1

Is Pawtuk free for pet owners?

Accepted Answer

Yes. Creating an account and booking services is completely free for pet owners. You pay only for the services you book.

Question 2

Are all providers verified?

Accepted Answer

Yes. Every provider goes through a manual application and approval process by our team before they can accept bookings.

Question 3

Can I book a vet appointment through Pawtuk?

Accepted Answer

Yes. You can find verified vets, view their clinic profiles, and manage your pet's health records all in one place.

Question 4

How do I list my pet service on Pawtuk?

Accepted Answer

Submit your application through the 'List Your Service' form. Our team reviews each application manually and will contact you within a few days. Listing is free during the beta period.

Question 5

Is there a fee for vets to join?

Accepted Answer

No listing fee, no commission — ever. Your full dashboard, patient management, and map placement are completely free. In return, once Pawtuk launches its street animal rescue programme, we'll occasionally ask our verified vets to volunteer for a Pawtuk-referred street animal — perhaps once a month. That's the deal.

Question 6

Which cities does Pawtuk cover?

Accepted Answer

Pawtuk is currently live in Bangkok and expanding across Thailand. If your city isn't listed yet, sign up anyway — we'll notify you when we reach your area.

Question 7

How do I get help if something goes wrong with a booking?

Accepted Answer

You can message the provider directly through the platform. For disputes, our admin team reviews every case and can step in to help resolve issues.

Question 8

Can Pawtuk help me find a pet sitter in Bangkok?

Accepted Answer

Yes. Pawtuk lists hand-vetted pet sitters across Bangkok and other Thai cities. You can filter by location, read verified reviews, and book directly through the platform — all in one place.

Question 9

How do I find a trusted dog groomer in Thailand?

Accepted Answer

Browse Pawtuk's grooming providers, filter by your area, and check ratings from real pet owners. Every groomer on Pawtuk is manually approved by our team before accepting bookings.

Question 10

Is there a pet hotel booking platform in Thailand?

Accepted Answer

Pawtuk is Thailand's dedicated pet hotel booking platform. Compare hotels by location, check room types and add-ons, and book with real-time availability — with providers verified by our team.

Question 11

Can I find an English-speaking vet in Bangkok through Pawtuk?

Accepted Answer

Yes. Pawtuk lists verified English-speaking vets and clinics in Bangkok. You can view clinic profiles, book appointments, and manage your pet's health records — ideal for expat pet owners.

Question 12

How does Pawtuk verify its pet care providers?

Accepted Answer

Every provider on Pawtuk — hotels, groomers, sitters, walkers, and vets — goes through a manual application review by our team. We check credentials, interview providers, and only approve those who meet our quality standards.

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